Privacy Policy

At Leeds On Tour, a trading name of Terrace Cartel Ltd (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection laws.

Who We Are

Leeds On Tour is a trading name of Terrace Cartel Ltd.

Our website address is:

Home

If you have any questions about this Privacy Policy or how we use your personal information, you can contact us at:

Email: info@leedsontour.com

What Information We Collect

We may collect personal information when you:

  • Place an order through our website.
  • Contact us using our contact form or by email.
  • Leave a comment on our website.
  • Register for an account (where available).

This information may include your name, email address, postal address, telephone number, payment information (processed securely through our payment providers), IP address, and browser information.

Comments

When visitors leave comments on our website, we collect the information shown in the comments form, together with the visitor’s IP address and browser user agent to help detect spam.

An anonymised string (hash) created from your email address may be sent to the Gravatar service to check whether you have a Gravatar account. You can view Gravatar’s Privacy Policy at:

Privacy Policy

Once your comment is approved, your profile picture (if applicable) may be visible alongside your comment.

Media

If you upload images to our website, please avoid uploading images containing embedded location data (EXIF GPS). Other visitors may be able to download and extract this information from uploaded images.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

  • Remember your preferences.
  • Keep you logged into your account.
  • Save your comment details for future visits.
  • Help us understand how visitors use our website.

If you leave a comment, you may choose to save your name, email address and website in cookies for your convenience. These cookies remain for one year.

If you log in to your account, temporary cookies and login cookies will be used to manage your session. These cookies are automatically removed when appropriate.

You can control or disable cookies through your browser settings, although doing so may affect how our website functions.

Embedded Content from Other Websites

Some pages on our website may include embedded content such as videos, images or social media posts.

Embedded content from other websites behaves exactly as if you visited those websites directly. Those websites may collect information about you, use cookies, and monitor your interaction with their content in accordance with their own privacy policies.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.
  • Respond to enquiries.
  • Provide customer support.
  • Improve our website and services.
  • Prevent fraud and protect our website.
  • Meet our legal and regulatory obligations.

We only collect information that is necessary for these purposes.

Who We Share Your Data With

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

  • Payment providers.
  • Delivery and courier companies.
  • Website hosting providers.
  • Spam detection services.
  • Professional advisers where required by law.

If you request a password reset, your IP address will be included in the reset email.

How Long We Keep Your Data

Comments and their metadata may be retained indefinitely to help recognise and approve future comments automatically.

If you register an account on our website, we store the personal information provided within your user profile. You may view, edit or delete your personal information at any time, although your username cannot normally be changed.

We retain order information for as long as necessary to comply with our legal, tax and accounting obligations.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information where appropriate.
  • Restrict or object to certain types of processing.
  • Request a copy of your data in a portable format.
  • Withdraw consent where processing is based on your consent.

Some legal obligations may require us to retain certain information despite a deletion request.

To exercise any of these rights, please contact us at:

Email: info@leedsontour.com

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Your information may also be processed by trusted service providers who help us operate our website and fulfil customer orders.

Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised Last Updated date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

Leeds On Tour (a trading name of Terrace Cartel Ltd)

Website: https://leedsontour.com

Email: info@leedsontour.com